Mr
& Mrs Bernstein of Edgware, Middlesex -
"Fran and I would like to thank you for the fabulous kitchen, bathroom
and shower room that you created for us. It is an excellent job from design
to installation.
We very much appreciated the careful attention to detail throughout the
planning stage which made the whole job run very smoothly. The installers
were excellent who took a lot of pride in the job they did.It was a pleasure
to have them work in our home and the after care has been very good.
We would be happy to recommend and show your work to prospective customers."
(Click here to view the pictures)
Dr Follin
of Chislehurst, Kent -
"At last the kitchen is finished - the final touch was venetian blind
that took a while to come.
In case the pics are too big for one email I attach three here and three
with next email. We are having a 'kitchen warming' in a couple of weeks
to show it all off to various friends!
Thanks for all you have done - it is a super kitchen and we are so pleased
with it.
With best wishes,
Frances"
(Click here to view the pictures)
Mr &
Mrs Bishop of Swinton, South Yorkshire -
"Further to my telephone call to your office, I enclose a cheque
for £40.00 for Sam for supplementary plumbing work undertaken whilst
he was here fitting our new kitchen.
We are both very pleased with our new kitchen. Do please pass on our thanks
to Sam for the way he went about his work in fitting the kitchen.
Yours sincerely,
David
Bishop"
Mr &
Mrs Levine of Edgware, Middlesex -
"Just wanted to write and let you know how thrilled we are with our
beautiful kitchen. It's such a pleasure! Everyone who comes to see it
is equally impressed. It definitely has the 'wow factor'.
I attach some before and after pictures.
Regards to Keith.
Thanks for all your help.
Debbie & Matthew"
(Click here to view the pictures)
Mr &
Mrs Shein of Prestwich, Manchester -
"David,
I would
like to thank you very much for the excellent work done on the kitchen
of our flat recently.
It is entirely transformed into a very pleasant, modern and compact unit
within the flat in a pleasure to work in. I would like in particular to
thank you and Kieth for the imaginative and thoughtful planning and the
two tradesman for their competence and tidiness in the whole operation.
A truly professional job well done and leaving Pearl with no reason for
missing out on the gastronomical meals.
With best wishes to all concerned.
Yours,
Ian Shine"
Marc &
Magaly Charlier Of Finchley, North London -
"Marshal Blake installed our kitchen over 4 years and we only had
positive feedback on the quality of their craftsmanship, overall service
and value for money.
How great it was then to speak to the same very helpful and diligent Keith
4 years later when we decided to do further enhancements. He retrieved
our file in no time and had the enhancements carried out within a week
and to the highest standard.
I am sure that when in 5 years time after moving into our next house we
decide to renew the kitchen the same helpful Keith will be on the other
line of the phone."
Mr &
Mrs Luedicke Of Hampshire -
"We purchased our splendid kitchen from Marshal Blake some 7 years
ago and it still looks as good today as the day it was fitted. However,
we accidentally burnt one of the worktops with a hot pan 2 weeks ago.
One week after phoning Marshal Blake for help their fitters arrived and
at a very reasonable cost; not only did they replace all of the worktop
surfaces but my sink and taps as well. At the same time they checked and
adjusted all of my cupboards at no extra cost.
We are so pleased that we purchased from Marshal Blake who at one week's
notice sent fitters all the way from Manchester to the South of England
to ensure their customers are still looked after and satisfied with their
kitchen after all those years.
Please give our special thanks to Ugis and his mate who were absolutely
professional in all respects.
Kieth and David, thank you so much. It is truly refreshing that Company's
such as yours still exist.
Kind regards and best wishes.
Jill and Richard Luedicke"
Mrs McGill,
Inverkeilor, Angus -
"Just want to say that the new drawer/ doors that you arranged to
be made for me to match my existing kitchen have arrived and they are
lovely.
Knowing that every effort has been put in to try and match a discontinued
line is very greatly appreciated.
Thank you to you and your team for making this possible, I will most definitely
be recommending your company to friends and acquaintances in the future.
Many thanks again.
Kind Regards,
Pat McGill"
Mr &
Mrs Backman of Prestwich, Manchester -
"We just wanted to tell you how delighted we are with our new fitted
kitchen, which we have waited a long time for as you know.
It has completely transformed the look of the whole room and given us
much more space. It is a pleasure to work in and is so modern and light.
We would also like to say thanks to Ugis who fitted the kitchen - he was
both friendly and efficient and did a great job, especially as it was
snowing heavily and he and your driver had to carry the units from the
bottom of the street as the van would not drive up the street - That is
dedication to duty !
We would be only too pleased to recommend you to anyone we know who needs
a new kitchen.
Many thanks."
(Click here to view the pictures)
Mr &
Mrs Greaves of Friston, East Sussex -
"Please find the attached photographs of our finished kitchen.
We are quite delighted with the end result and would certainly recommend
Marshal Blake fitted kitchens.
Every stage of the process was dealt with most efficiently from the planning
stage where you patiently drew several versions / options for us to accommodate
our requirements to the fitting which was carried out on time and to a
very high standard.
Your suggestions and experience were invaluable and resulted in us certainly
achieving a far better layout than our own thoughts and ideas would have
achieved !
The quality of the materials used certainly appears to be superior to
those sold by competitors and achieved exactly the finish we were looking
for.
The fitters were excellent. Their work was of the highest standard and
they worked extremely hard. They had a far from easy time working round
our builders as they finished their work. However, they did so with good
humour and dealt with our builders' delays in a logical fashion.
Your deadlines were met to the day - a great Company and a great job !
Thank you once again"
(Click here to view the pictures)
Mr &
Mrs Levermore of Whitefield, Manchester -
"Just had to put into words how much John & I love our new kitchen.
From the moment we walked into your showroom, your manner, help &
planning convinced us you were the people we wanted to change our kitchen.
We did not realise how much could be done so quickly and efficiently and
the quality top class.
I now get up every morning looking forward to spending as much time as
possible in our VERY beautiful kitchen ! and we most definitely
recommend Marshal Blake in every possible way.
Thank you once again.
Kindest regards,
Irene & John."
(Click here to view the pictures)
Mr &
Mrs De Barr of Marlow, Buckinghamshire -
"We are just lovin' our kitchen! I shall email you some photos.......
..........................................................................................................
The first of a few photos of our lovely kitchen here in Marlow.
So finally we have a house again!!
Thanks for your tremendous contribution.
Maureen"
(Click here to view the pictures)
Mr &
Mrs Levermore of Whitefield, Manchester -
"Each day in our new kitchen,
Such pleasure we do take,
Your team have been just wonderful,
Three cheers for Marshal Blake !
Love our new kitchen, letter and photos to follow.
Regards,
Irene & John."
Mr &
Mrs Heap of Crossacres, Manchester -
"Please find attached some pictures of the kitchen that you have
done for us, we could not be more pleased other than to have an even bigger
kitchen then you could have done even more for us. Its brilliant.
As you know we had a small and not really user friendly kitchen, no cupboards
to speak of and nowhere to put appliances a mess really. But now
as you can see the difference is so noticeable.
Could we ask you to pass on our thanks to the fitters who did such a good
job, they never stopped from the moment they arrived until they left having
completely tidied up after themselves each day and were a really friendly
pair and very helpful.
Can we also thank you for being so understanding and helpful when after
10 days or so we found that we needed an alternate hinge on one of the
cupboards and you quickly sent it with the fitter.
We are more than happy for you to publish any of the pictures on your
website and this testimony to your workmanship it is most appreciated
by us and by friends and family that have seen it.
Regards
Sandy & Phil Heap.
PS Please start to think about bathroom design we could become
your first customers!!!!!!"
(Click here to view the pictures)
Mr &
Mrs Mitchell of Withernsea, East Yorkshire -
"Congratulations on your skilled workmanship.
Here as promised are the pictures of our beautiful kitchen.
We are highly delighted and we highly recommend you to potential customers.
Well done.
Sandra & John
Withernsea, East Yorkshire"
(Click here to view the pictures)
Mr &
Mrs Bailey of Weymouth, Dorset -
"Dear David,
We just had to write and say a very big thankyou for the beautiful kitchen
which you supplied to us. We are totally thrilled with it and also for
all the help and advice that you have given us. Could you also pass our
thanks to Kieth for all of his help.
We would be
more than happy to recommend you to future customers and have already
told friends and family of our Complete Satisfaction, although the kitchen
speaks for itself.
Once again, thankyou to both you and Kieth and also to Mavis for her part
in getting our dream kitchen.
John &
Carol Bailey"
Mrs Sperring
of Sidcup, Kent - "Thank you for the delivery of the replacement
kitchen doors.
They are now fitted and look absolutely fine. I was worried, as you know,
that the four year old doors might have changed colour but, they look
just the same as the the new ones.
The kitchen looks really good again. I appreciate your help.
Yours sincerely,
J I Sperring"
Mr &
Mrs Rivkin of Manchester - "Enclosed is a cheque for £60.00
as promised.
At last my kitchen is finished and I want to thank you - I am delighted
with it. You have transformed the room - it is hard to believe it is the
same room.
It has
been a pleasure dealing with you and I shall certainly recommend you in
the future.
Please pass
on my thanks to Billy.
Best regards,
Jenny."
Subject:
New kitchen pictures
----------------------------------------
Mrs Appelboom
of Amersham, Buckinghamshire -
"Dear Marshal Blake,
At long last (floor only finished this week) I have some photos of my
kitchen which I thought you might like to see.
Thank you for doing such an excellent job.
Regards,
Ann Appelboom."
(Click here to view the pictures)
Mr Dome
of Salford, Manchester - "I feel that I had to write and tell
you how delighted I am with the work you did for me.
My kitchen was old fashioned and the cooker did not work at all, but now
it has been transformed to a lovely modern designer kitchen, and my lounge/dining
room is completely altered by the terrific unit that you made and fitted
for it. Everyone who has been to see it has remarked how fantastic it
all looks.
I can assure you that if I know anyone who wants to have new units fitted,
I would most highly recommend you and if anyone comes to you, and would
like to see a sample of your work, I would be glad to show them.
Thanking you once again"
Subject:
New Marshal Blake Kitchen
----------------------------------------
Mr & Mrs Gray, Mitcham, Surrey - " Firstly
apologies for the delayed response to this email.... things have been
really frantic while trying to organise the finishing touches to the
kitchen and also arranging all the the other bits like the flooring,
tiling and new windows.
My wife and I are very pleased with the kitchen which was installed W/C
11th June. I have to say that the build quality and the final look
of the kitchen has surpassed out expectations. We always knew that the
choice of wood, worktop and handles would look good, but the finished
results are simply superb !
The finish and the excellent standard of the fit has to be credited to
Martin our fitter who was absolutely outstanding. He had great
attention to detail and was very conscientious about ensuring that
the fit was perfect.
I'd also like to comment that: I always feel a bit 'edgy' when builders
trades persons etc. are in the house (something to do with having
a strange person around) but Martin was an exception to this rule. He
has a good nature, great sense of humour and all in all
was a pleasure to have around.
We would also like to thank you (and your team) for having patience
while we decided on the type of flooring to install. Unfortunately this
took a while to organise and cost, but the advice and non-pressured approach
really helped us make the right decision.
Once again I'd like to express my thanks in arranging our kitchen as we
are both very pleased with it."
Mr &
Mrs Backhouse, Goole, East Yorkshire -
"Dear all at Marshal
Blake,
It was your testimonials page that prompted us to approach you for a quote
for a new kitchen in the first place, and we were so impressed with the
finished result that we promised to write one of our own. Well, it's been
a long time coming but here it is !
It's now coming up to two years (where does the time go?!) since you fitted
our new kitchen, and it still looks as good today as it did then. At the
time Marshal Blake mainly worked in the Manchester and London areas, so
we did the bulk of the planning via e-mail. Kieth came over to do the
final survey, we agreed a price (good deal, thank you !) and the new kitchen
was in place within a couple of weeks. Fantastic fitting; very well built,
quality kitchen great service overall.
To top it all off, you sent us two (free) replacement doors last year
after we unintentionally damaged them. So that was a great Christmas present;
thank you all so much!
We are sending some before and after photos - feel free to use them on
your website. (Sorry the after ones are so huge; you'd probably need to
compress them for web use.)
Very best wishes,
The Backhouse family. Goole, East Yorkshire."
(Click here to view the pictures)
Mr &
Mrs Greenberg of Edgeware, Middlesex - "Thanks
you so very much for our beautiful new kitchen.
From the planning to the installation, all went so amazingly, efficiently
and smoothly.
Thank you for your constant contact throughout, it was very reassuring
and your amazing patience when a couple of things did not feel right.
Please pass on our thanks to the designer and surveyor. The quality of
the cupboards are so solid, they will last us for years.
The installation carried out by Martin was superb, hes such a hard
working man - something extremely rare these days. Everything was fitted
perfectly and expertly.
Thank you.
With great gratitude,
Marion & Murray Greenberg.
P.S.
If you would like us to show our kitchen to a prospective customer, please
feel free to call us (but give me time to tidy us a bit as I have so much
space to work in now)."
Subject: Folding Corner Door Hinge
----------------------------------------
STANMORE
MIDDLESEX.
-----------------------------------------
Thank you very much indeed. I really appreciate your assistance and great
customer service.
Regards
Danny Lipshaw
-----Original Message-----
Subject: Folding Corner Door Hinge
Danny,
I have sent a replacement hinge to you today by Citylink which you
should hopefully receive sometime tomorrow.
Regards,
Kieth.
Kieth Bradburn,
Installation Manager.
Subject: New kitchen
Kitchen fitted, excellent job, Bill worth his weight in gold;
Everything as per spec, happiness is radiating from her indoors.
All payments completed.
Letter follows by snail mail.
Many thanks,
Lou Costello.
Fareham, Hampshire.
Mr &
Mrs Salamon of Stamford Hill, London -
"There are no words to express to you,
Heartfelt appreciation that is due,
Amazing Service in design and build,
Nothing beats your company so skilled,
Your patience and professionalism all the way through,
Only the best are our wishes with appreciation,
Unsurpassed success may you have without limitation,
We are REALLY enjoying the kitchen.
Thanks again,
Family Salamon.
P.S. We look forward to giving warm recommendations to potential customers."
Mrs Whigham
of Leighton Buzzard, Bedfordshire - "Further to our telephone
conversation last week, I am writing to say how pleased I am with the
kitchen.
I found everyone in your company was most helpful throughout the process,
from the initial design and technical survey, to your willingness to keep
my chosen kitchen in store until I was ready for the installation. Late
alterations were willingly incorporated.
The finished product has certainly exceeded my expectations and I would
not hesitate to recommend your company should I have the opportunity.
Finally, as discussed, I enclose a copy of the receipt for the new lock
which I had to obtain for the garage door after Martin, the kitchen fitter,
mislaid my one and only key. I appreciate your gesture in refunding this
amount."
Subject: THANK YOU FROM
THE LUEDICKE FAMILY
Thank you very much indeed for your very rapid response to our request
for a replacement insert for the waste disposal bin which was supplied
when we had our new kitchen fitted by Marshall Blake 3 years ago.
We cannot thank you enough for the help you have given us and it is very
reassuring to know that we did have our kitchen fitted by a Company who
continues to support its customers long after the initial work has been
completed.
Thank you again.
Jill and Richard Luedicke
Shipton Bellinger, Hampshire."
Mrs
Henning of St Albans, Hertfordshire -
PART
1
"To the
whole team up there in Salford.
Last Tuesday I had a phone
call asking me if I wanted a new kitchen. Even though I had been thinking
about getting one, I usually put the phone down with a terse "I'm not
interested" but there was something about this call that kept me talking
and agreeing to your designer calling. So thank you, Mavis.
The designer came round the next day, measured, estimated and made it
all sound so easy (and within my budget) that I agreed. Keith
phoned the next day to confirm that the kitchen would be installed the
next Tuesday and would take three days maximum. Friends and
family were sceptical and were already lining me up for a future "Watchdog"
programme. But, at 7.30am on Tuesday, Billy arrived and
just kept going relentlessly until 12.30pm on Thursday. He had finished!
He had done a very professional job and the kitchen looks wonderful.
I can hardly believe that it all happened so quickly and efficiently and
there were no hidden extras - I paid exactly what had been estimated.
So thanks a lot!
You are a great team. I will certainly recommend you to anyone who asks
about new kitchens."
PART
2
Subject:
Fw: Happy customer
Further to my previous
email, I thought you might be interested in a snippet from an email
from a (sceptical) friend who has another friend who had been shopping
around for a kitchen for months and eventually went to a really posh
and expensive local kitchen showroom here:
"She still has no kitchen
after having the fitters in for three weeks, and the designer made a
mistake so that everything was inches out of kilter and they had to
start again. Looks like you chose wisely!
So thank you again for doing
my kitchen so well and so quickly."
Dorothy
Mr Middleton
of Pevensey, East Sussex - "I wish to confirm our satisfaction
with the kitchen installation you have just completed.
This was my
first major purchase from an initial contact from the Internet. Right
from the initial introduction, through to the survey and finally the installation,
I was pleasantly surprised by the help we received and the standards you
achieved. Your fitter Billy was extremely quick and efficient and the
dates we were given were kept to with what is today an unusual accuracy.
I would have, and will, have no hesitation in recommending Marshal Blake
to others."
M/s Cornelius
of South London - "I am writing to thank you for all your help
with the installation of my new kitchen.
From the first phone call to completion, Marshal Blake have been professional,
courteous and you delivered exactly the kitchen designed for me. I am
particularly pleased that you were able to provide custom-made units to
fit the confined space which represented great value for money.
I would be grateful if you could pass on my thanks to Ken, your independent
surveyor and Gareth, the fitter. Both were incredibly skilled, professional
and punctual.
As a result I have a beautiful kitchen. A major transformation for such
a small space!
Finally, thank you for making the whole process go so smoothly."
Mr Sykes of Bath, Avon
- "Further
to our telephone conversation last week, I would like to thank you for
the high standards of finish and workmanship to which the new kitchen
at the above premises has been installed. Although I took some time in
deciding the final details of the kitchen design (in consultation with,
or, more like it, being directed by a remote party), it was time well
spent and I am extremely pleased with the outcome. I am particularly grateful
to the fitter, Bill Clare, who not only demonstrated a wide range of skills
(plumbing, electrics, gas fitting and carpentry), but worked long hours
in a quiet and unobtrusive way. Throughout I kept offering him beverages
and food, which he invariably politely declined, preferring to get on
with the job and see to his own refreshment. His final working day
did not end until 02:30 on Friday morning last.
Based on this experience I shall be glad to recommend your company to
anyone who asks. I shall also be happy to act as a reference site should
this be of assistance to you."
Mr & Mrs Evans of Lane
End, Buckinghamshire -
"We want you to know how very pleased we are with our new kitchen.
Thank you very much for all your hard work. We have never seen anyone
work with such determination and professionalism.
We had all the family here at the weekend and they were all very impressed......"
Mr & Mrs Rae of Whitney,
Oxfordshire -
"Please
express our thanks to all concerned with our kitchen, especially Sam who
did such an excellent job. We are delighted with the finished results
and think in future you should use "real kitchens" when you
send out promotional photos etc as they look like workable places then
not show homes.
We took some digital photographs, sorry they aren't as brilliant as we
would have liked, but we had to borrow a camera. It will give you a flavour
of what it looks like, Ken Morgan might be quite interested as he saw
the original one.!!!
Hope you get the files to open OK.
Many thanks again."
(Click here to view the pictures)
Mr & Mrs Arthurs of
Hoddesdon, Hertfordshire -
"As
you know, we recently had a new kitchen installed by your Company, having
been recommended to you by friends.
I would just like to say how pleased my wife and I are with the kitchen
and indeed with the whole process, from planning, right through to fitting.
Everyone has been most efficient and helpful; giving advice that was much
appreciated.
The fact that all the units were delivered on the day fitting commenced
meant storage and disruption were kept to a minimum. Sam worked extremely
hard and the work was completed on time.
We would certainly have no hesitation in recommending your services."
Miss Rootman of Hitchen,
Hertfordshire -
"Fab Kitchen in Hitchin........My first house had everything
I could ask for, except a kitchen sink! Every appliance had been stripped
away by the vendors, so I had the task of putting it all together, and
hopefully adding some value to the property. When I started looking around
for a fitted kitchen, I found that many of the high street retailers,
such as MFI, Möben and Magnet were put off by my tight schedule and
budget. They were trying to sell me compromises and appliances of questionable
quality. I knew the layout, look and feel I was going for, but did not
want to sacrifice on quality. Ikea started looking like my only option,
however the amount of coordination and responsibility on my part was too
daunting.
I came across the Marshal Blake website, and was attracted first to its
recommendations section, some of which were very complimentary. Gaining
confidence from this, I sent through a request for quotation based on
a drawing that I had done. I wanted to have integrated appliances, and
a kitchen that was modern, useful and a bit of a showpiece
for my new home.
Marshal Blake made the process of choosing the right range & quality
appliances very easy. The team at Marshal Blake took care of the complete
process, letting me get on with my own business. Their knowledge of kitchens
and no nonsense approach really put me at ease. When it came time for
the installation, Billy was fantastic, and the job was completed in exactly
the time estimated, a virtual miracle! I would have no hesitation in recommending
Marshal Blake for anyones kitchen
start to finish."
Mrs Hughes of Melksham,
Wiltshire -
"I
am writing to wish you all a very happy new year and to say how
delighted we are to be starting the year with such a beautiful kitchen.
The kitchen is wonderful but it has been totally made by the skill of
Billy, the fitter. He is a real credit to the company and we were sorry
to see him go. He is the most careful, thorough, pleasant and conscientious
person we have ever had the pleasure to meet. He was always most courteous
and even brought with him his own kettle, tea and sugar! We really can't
praise him enough, so please pass on our thanks to him as I know it can't
have been an easy job! At the end of the day to you it is just another
job, but to us it is the heart of our home. So thanks to you all, as everyone
has been very helpful and friendly answering all those 'silly' questions
and worries.
We would unreservedly recommend Marshal Blake Kitchens and wish the company
continued success in the future"
Mrs Gosling of Lacy Green, Buckinghamshire -
"I am writing to express our thanks for the way all at Marshal Blake
handled our new kitchen order and installation.
Everyone was willing to help make the whole process run smoothly. We would
particularly like to say how helpful and professional Sam was.
We will certainly recommend Marshal Blake should the opportunity present
itself.
I must also add how pleased we are with the look and design of our new kitchen.
Thank you.".
Mr Fairingside of Gosport,
Hampshire - "My
wife and I would like to thank all your staff for your help and consideration
for our new kitchen installed by you. The workmanship is first class.".
I would like to thank the lady who phoned us, it was her help and consideration
that made our minds up after other firms did not want to know as our kitchen
was too small. Sorry we had a small mishap, we knew you would put it right
and we were not worried in any way.
So once again, thank you very much especially Billy the fitter.
P.S. Thank you for the guarantee."
Mr & Mrs Hill of Durrington,
Wiltshire -
"I am writing to express my heartfelt thanks to you all for the splendid
kitchen you have produced and installed for us at our home.
The service you provided all the way through was second to none. From
the initial contact and first draft plan, to your Surveyor, who went through
every minute detail of the kitchen and made several very useful suggestions
to ensure that everything matched up height and size wise and is pleasing
to the eye as well as being practical.
A special mention is, I feel, in order for Sam your installation technician.
He worked very hard and put in such hard work to make everything exactly
right and overcome the minor problems encountered, even delaying his own
holiday to install our kitchen for us. I shall have no hesitation in recommending
your company to my friends and colleagues.
Well done".
Mr & Mrs
Hanlon of Southampton -
"Please would you pass on our thanks to all concerned with the installation
of our kitchen especially the fitter Billy. I have never come across such
a hard working professional, he started very early in the morning and didn't
leave until after 6.30pm every night.
When I came home from work my wife was crying with joy at the outcome of
the quality of our new kitchen which believe me was worth every penny.
I wouldn't hesitate in recommending your company to anyone".
Mrs Cohen
of Bury, Lancashire
-
"Thank you and the 'boys' for completing my kitchen. It isn't very
often in these days, that business people keep to their word, especially
when they have been paid, but you certainly have.
I am very impressed with your honesty and service and would have no hesitation
in recommending you".
Mr Carter
of Welwyn Garden City,
Hertfordshire-
"I am writing to thank you for your assistance following my phone
call. I rang last Tuesday concerning 4 of the doors/drawers in my kitchen.
Following your installation 5 and a half years ago everything has been
fine until recently. The above mentioned door fronts have become browned,
and the white covering has shrunk. This has been caused by heat leaking
from a poorly cooker.
Even though the kitchen is out of it's 5-year guarantee you kindly offered
to let me have replacements without charge. You promised that they would
be here by the next Monday -they had already arrived by the Thursday!
The cooker hinges have been replaced and I now have a show kitchen again.
Your firm deserve to be commended for the speed, efficiency and generosity
with which the matter has been handled. Too much is heard about cowboy
companies and fitters, but my experiences have been anything but painful".
Miss Rourke of Hampstead,
London -
"Thank you for sending the guarantee for my new kitchen.
I can't tell you how really pleased I am with all the new cabinets and
work surfaces, and for the very quick and efficient work done by Sam,
who completed the whole lot in two and a half days with the minimum of
mess and disruption.
I'm sorry if I sound over-fulsome, or like someone in a TV advert., but
I can't speak too highly of your firm, especially as one hears awful stories
about the problems some people have with their new fitted kitchens.
Anyway, once
more, thanks again, and may I wish you all a very happy and peaceful New
Year".
Mrs Stredder & Mr McIntosh
of Hoddesdon, Hertfordshire -
"Just a note to say thank you for the prompt and efficient way in which
the company operates.
To have a kitchen delivered and fitted within 4 weeks is very pleasing,
when all you hear nowadays, are tales of disasters.
Everybody arrived on time and in Billy, you have the hardest working person
we have come across. He arrived early every morning and worked continuously
for 4 days until at least 6.30 every evening.
The workmanship and finish on the units is of a very high quality and we
will have no hesitation in recommending you to friends and family".
Mr & Mrs Woodgate of Fleet,
Hampshire -
"Just a note to say how pleased my wife and I are with our new fitted
kitchen. From initial contact through survey, to installation all went smoothly
and the work was completed in very quick time.
We were particularly impressed with the standard of workmanship of your
fitter Billy. He worked tirelessly over the three day period of the installation
and was incredibly tidy.
We would have no hesitation in recommending your company to others. Thank
you once again".
Mrs Trow of Leighton Buzzard,
Bedfordshire -
"I am delighted with the kitchen furniture which was recently fitted
and the quality is excellent. I have been most impressed by the courteous
and helpful manner of all the company members I have spoken to. Special
thanks to Sam who made an excellent job of fitting the units and coping
with the dogs as well as providing my husband with cups of coffee!!!
I will certainly promote your company to any people I come in contact with".
Mrs Briggs of Bridport, Dorset - "May I express my thanks to all
the team involved in the creation and installation of my lovely kitchen.
It is a joy to work in. It was so refreshing to deal with a company that
listened to my needs, rather than one which merely tried to sell me a kitchen.
Delivery and installation were executed at the agreed time and your fitter
was excellent. In short, I am delighted with it".
Mr Lederman of St John's Wood
in London - " I thought I would drop you a line to tell you how
how satisfied I have been with the speed and efficiency with which you have
completed the work on my kitchen. Not only was the work carried out on time,
but every appointment was punctual and carried out in a business like manner.
In this day and age, to have an 'operation' carried out so smoothly is extremely
rare".
Mr & Mrs Johnson of Worle,
Somerset - "Would you please pass on our greatest thanks to everyone
for their very professional involvement in bringing to us a very high quality
kitchen. I am amazed at
the range of technical skills and expertise , as well as years of experience
that companies like your can provide. Thank you for such an excellent service
and such a super kitchen".
Mr & Mrs Suttcliffe of
Chinnor, Oxfordshire - "Kitchen salesmen to me are a bit like double
glazing salesmen and therefore when your designer turned up at our home,
I was only interested in the bottom line - the cost. Twenty minutes later
and he had me hooked and I knew it. He was more interested in what I liked
and did not like, than selling us a kitchen and that impressed me. He didn't
waffle on but came straight to the point and didn't waste time showing me
kitchens that he could see clearly were not to my taste.
I have to admit, I tried and
failed to find fault with Marshal Blake. Every request I made was answered
by someone in an extremely professional and efficient manner and nothing
was too much bother. Seeing another kitchen you had installed was very
impressive together with the visit of your surveyor and how he went through
the room with a fine toothcomb. Sam the fitter, well what can I say. He
was the tops! His attitude, his unbelievable professionalism, and his
sense of humour! What a guy. It was a pleasure to have Sam in our home.
He worked non-stop, nothing was too much trouble, he communicated exactly
what was happening when and why. His workmanship was second to none.
We are the very proud owners
of a beautiful sleek kitchen. Everything works well and I am chuffed to
bits with it. The whole layout of the kitchen works so well, I can hardly
believe it and it is so easy to keep clean. Tiles, curtains and the like
can wait, I am enjoying the room as it is.
Yes, we are pleased not only with the kitchen, but the people behind it
all - thank you to every one of you".
Mrs Colgan of Marlow, Buckinghamshire
- "You recently supplied and fitted a new kitchen and I am writing
now to express my thanks to the company and the individuals concerned. I
was, to say the least , a little concerned given the amount of money and
the fact that I was dealing with a company at some distance from home base.
However, from my very first contact with Marshal Blake to the final unit
being put in place, I have been delighted with the response, help and advice
from your staff".
Mr Knorpel of Epsom, Surrey
- "I write to express my very deep appreciation of the business like
way that your firm conducted itself from the outset. The designer and surveyor
showed the most painstaking attention to detail. My wife and I are absolutely
delighted with the work you have done to which the fitter Billy contributed
in great measure. His skill, helpfulness and most gentlemanly manner were
indeed a pleasure to experience".
Mr & Mrs Wilson of Watford
in Hertfordshire - "I would like to express my appreciation of
the work done by your company in having a new kitchen fitted in my home.
You always hear of people making complaints so I feel I must write and show
my appreciation of the work done by your Company. Being in business myself,
I can honestly say that your staff are a credit to your Company and would
have no hesitation in recommending them to you. Once again, it's been a
pleasure to do business with Marshal Blake".
Mr & Mrs Cole of Wilmslow
in Cheshire.- "As the summer finishes so does our long protracted
house restoration project come to an end also. As we reflect on the building
work undertaken, I felt that I should write to say that of all the contractors
we dealt with, your company were without a doubt the most professional.
If only the others had been as good as yourselves!! Your price was good,
you delivered on time, installed perfectly and what little after-sales service
we needed was readily available. If we (or any of our friends) need a kitchen,
we will remember your name".
Mr & Mrs Tucker of Stockport
in Cheshire - "Just a note to say thank you for such excellent
service and a wonderful kitchen! The kitchen is absolutely perfect! You
will be highly recommended by both of us".
Mr & Mrs Wilding of Hemel
Hempstead in Hertfordshire - "We had one of your kitchens fitted
by Jim and Carl and I am writing to say that we are extremely pleased with
the result. In days the kitchen was complete and everyone involved in the
operation was first class. We are more than delighted".
Mr & Mrs Knapton of Scunthorpe
in Humberside - "A very good product, very well fitted. In other
words a great job, well done! If you wish to use our kitchen to promote
your service, please contact us".
Mr & Mrs Moss of Riddings
in Derbyshire - "Just a letter of thanks for our lovely new kitchen.
Please find enclosed 3 photo's I took when it was completed with the floor
and walls tiled. Sorry it took so long but I have only just finished the
film in the camera. We would like to thank your two fitters who worked very
hard and did a first class job. It was a pleasure to see them. It is now
8 months later, everything works perfectly and we have no complaints and
everybody comments on how good it looks. Thanks again"
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